Extinct - ABN 90 099 565 456
270 Brunswick St Fitzroy, VIC, Australia 3065
+61 3 9419 3360 - info@extinct.com.au
Free Postage
Yes, Delivery is free.
Estimated postage time
- Melbourne/VIC - 1-2 Days
- Sydney/NSW - 2-3 days
- Adelaide/SA - 2-3 days
- Brisbane/QLD - 3-4 days
- Perth/WA - 4-5 days
- All online purchases are to be posted and not picked up from the store.
- All items are posted by Australia post pre paid parcel satchels.
- Orders received on weekends and public holidays will be processed on the following business day.
Exchange and Returns
- Please choose carefully as all exchanges allowed on items, are at the expense of the buyer.
- Orders must be returned within 14 days of purchase in original condition with swing tags in place and receipt.
- Items must be returned to Extinct along with a self addressed prepaid return satchel.
- Returns only accepted when garment is found to be faulty.
- Any item found to be worn, altered, washed, or tampered with in anyway will void exchange policy.
- Strictly NO returns or exchange on sale items.
What payment methods do you take?
We accept both VISA and Mastercard direct through our website. Payments made online are protected and processed through 128 bit SSL encryption.
Delivery
The delivery times provided by EXTINCT.COM.AU are estimates only. EXTINCT.COM.AU will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. Please ensure you enter the correct delivery address. EXTINCT.COM.AU can not be held responsible for incorrectly entered delivery addresses.
Pricing
All prices are in AUD. Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars.
Shipping Destinations
We ship to all destinations in Australia. We do not ship internationally.
Terms of Use Agreement
The use of this site is governed by the policies, terms and conditions set forth below . Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to EXTINCT.COM.AU indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by EXTINCT.COM.AU

EXTINCT.COM.AU reserves the right to make changes to this site and these terms and conditions at any time.
Acceptance of the Goods
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. EXTINCT.COM.AU reserves the right at any time after receipt of your order to accept or decline your order for any reason. EXTINCT.COM.AU reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
Refunds & Returns
Returns must be in as new condition with tags attached unless faulty.
Liability
EXTINCT.COM.AU is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, EXTINCT.COM.AU shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. EXTINCT.COM.AU shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, EXTINCT.COM.AU shall immediately issue a credit to your credit card account in the amount of the charge.
Change of Address
EXTINCT.COM.AU cannot be held responsible for an incorrect address being entered on your order. If this is not noticed until after your order is finalised, please contact Customer Service immediately info@extinct.com.au. We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.
Secure shopping and privacy:
For your security, orders from our site are encrypted with SSL technology. Once you place an order with extinct.com.au, you will receive a confirmation email detailing your order number and shipping address. Any personal details Extinct receive from you as a result of an inquiry or order will be kept secure and not shared with anyone. We do not keep credit card details. Purchases will appear as "EXTINCT" on your credit card statement.